Due to the drastic impact COVID-19 has put on us, it is imperative that we feel more comfortable and relaxed than ever during our spa visits. The policies listed below are standard spa policies that also incorporate COVID-19 safety requirements that will help us maintain strict sanitary measures, client health and ensure minimal client-to-client interactions. Our goal is to help you feel better about being outside and getting treatments done!
Cleanliness and Safety
The entire spa is cleaned and sanitized daily. Treatment rooms and equipment are cleaned and disinfected in between each client. Linens are washed after each use.
Clients are not required to wear a mask to enter the spa for their appointment. Providers however, must wear a mask when actively treating clients. Hand sanitizer and masks will be provided based on each clients’ comfort level.
An appointment is required for all visits. We ask that you come on time to your appointment and leave shortly after the completion of your appointment to ensure a comfortable space between clients in our waiting area. If you arrive late, we will try to accommodate you; however, your treatment will end on time, regardless of how late it began to avoid delaying the next client.
If you have an appointment, but are feeling sick or have been sick in the recent days leading up to your appointment, please call and let us know so we can reschedule you for another time. It is better for us to err on the side of caution and do not expose anyone by accident.
Our day revolves around you so all appointments require a credit card to be scheduled. We understand that things happen so we humbly request that if you cannot make your appointment for any reason, you simply let us know 24 hours before your appointment to avoid a $50 late cancellation fee. Any client showing signs of illness will be allowed to cancel their appointment, without penalty, and can rebook no sooner than 2 weeks from the date of cancellation or upon providing a negative Covid test result.
Payment is expected at the time services are rendered and can be paid by credit card or cash. If you purchase a package, payment is expected during the first treatment. Sales tax on services and products is additional.
Gratuity is not included.
We greatly appreciate tips for a job well done. Gratuities are typically 18-20% of the retail service price.
All Services are available for purchase on our website through BLVD or QuadPay (Zip). Payment online is only by credit card and you will need to create an online account.